Guidance that meets users where they work.
Interactive Flows, Smart Tips, and Task Lists inside any application — built without code, delivered in the moment, measured to the click.
Four ways to guide.
Flows
Step-by-step walkthroughs that highlight each element and wait for the user to act. Perfect for complex tasks.
Smart Tips
Contextual tooltips on hover or focus — field-level help, policy reminders, and shortcuts.
Pop-Ups & Banners
Announcements, launch campaigns, and surveys that grab attention without grabbing the mouse.
Task Lists
Persistent checklists that keep multi-day processes — onboarding, close, migration — on track.
Triggers for every moment
Launch guidance exactly when it matters — not when someone remembers to look for it.
- Page load & first visit
- Click, hover, and form focus
- Error states & empty screens
- Time-on-page & inactivity
- Segment, role, or behavior match
Self-help that actually helps
Embed a searchable, AI-powered help widget. Users type a question; Adoptiva answers from your knowledge base — or launches a Flow that completes the task with them.
- Syncs with Confluence, Notion, SharePoint, ServiceNow KB
- AI answers with source citations
- One-click escalation to a human
A content lifecycle, governed
Guidance is production content. Adoptiva treats it that way — with review, approval, versioning, and instant rollback.
- Draft → review → approve → publish
- Version history & one-click rollback
- Scheduled publishing & expirations
Guidance that pays for itself.
support ticket volume
adoption in 90 days
faster onboarding
median time to answer
“We built 200 Flows in our first month — most of them generated by AI from a prompt. Ticket deflection followed within weeks.”
Authored in month one with AI assistance — covering the top 40 ticket categories.
Read the story →