SOLUTION
Let users help themselves.
Deflect support tickets with an AI-powered in-app help widget. Answers in seconds, not tickets.
−52% support ticketsWorks with 1,000+ appsLive in days
WHY IT MATTERS
The numbers don't lie.
52%
fewer support tickets
80%
self-service resolution rate
18s
median time to answer
HOW ADOPTIVA HELPS
Everything you need, in one platform.
AI help widget
An always-available assistant answers questions using your knowledge base and app context.
Knowledge sync
Pull from Confluence, Notion, SharePoint, ServiceNow KB — always current.
Resolution Flows
When an answer needs steps, launch a walkthrough that completes the task.
Root-cause insights
See which friction points generate tickets and fix them at the source.
IN ACTION
From zero to adopted in four moves.
1
Connect
Sync your knowledge sources in one click.
2
Embed
Add the widget to any app with a single snippet.
3
Deflect
AI answers instantly; Flows resolve step-by-step.
4
Improve
Fix top friction points and watch ticket volume fall.
“Our service desk went from drowning to proactive. Half the tickets simply disappeared — users find the answer before they file.”
DoDirector of IT Service ManagementInsurance Group
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